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  Training Tip of the Month

Coaching Tips

This month we begin a series on coaching tips. Whether you are a manager who coaches staff members or a team member coaching other team members, you’ll find practical ideas in this series.

This month, we’ll focus on definitions.

  • Coaching: Guiding an individual to successful performance of a task, assignment or project.

  • Coach: An individual who is skilled in the task or assignment, is able to provide a positive model of desired behavior and is able to provide quality feedback. The coach can be the individual’s supervisor or manager, though it can also be another team member or, in fact, anyone inside or outside the organization.

  • Employee-to-be-Coached: An individual who is new to a particular task or assignment, or who is facing a unique or new challenge.

Next month, we’ll look at techniques to help you coach effectively. Until then, here’ s a great quote to get you thinking:

“If you really want to advise me, do it on Saturday afternoon between 1 and 4 o’clock. And you’ve got 25 seconds to do it, between plays. Not on Monday. I know the right thing to do on Monday.”

Alex Agase, University of Michigan, assistant football coach
Quoted by Thomas J Peters and Nancy K Austin
“A Passion for Excellence” Fortune 13 May 85


Note: If you have a training tip you would like to tell us about, please submit it by e-mailing NorthStar at info@northstarconsulting.com . If yours is selected, you will receive a gift compliments of NorthStar Consulting Group.

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